Terms & Conditions

1. Agreement to these terms

These terms govern your use of firasai.com and its free tools, and together with any signed proposal or scope of work they form the agreement between you and Firasa for artificial intelligence.

By using the site or its tools you accept these terms. If you don't accept them, please don't use the site. You confirm that you are at least 18, and that if you are acting for a company you have authority to bind it.

2. Who we are and what we do

Firasa for artificial intelligence is registered in Qatar under commercial registration 234162, at Marina Twin Towers, Lusail. We deliver AI implementation services to small and medium businesses, including:

• WhatsApp agents and conversational assistants
• Workflow automation and system integrations
• Computer vision and data analytics
• AI consulting and training

The exact scope, deliverables, schedule and cost of any project are set out in a separate proposal or scope of work agreed by both parties before work begins.

3. Using the website

The site and its tools are free for you to use for legitimate purposes. You agree not to:

• Attempt unauthorised access to any part of the site or its systems.
• Use automated tools or scrapers on the site without our written permission.
• Interfere with the site's operation or overload the tools with excessive requests.
• Impersonate another person or organisation in the forms you submit.
• Use the site for any purpose contrary to the laws applicable in Qatar.

We may suspend access to the site or its tools, in whole or in part, in cases of misuse or for operational reasons.

4. The free tools and their output

Tool results depend entirely on the information you enter and on general market assumptions. Actual costs and outcomes can differ substantially depending on scope, your existing systems, the quality of your data, and other factors the tool cannot know.

Output from the financial calculators — including savings estimates, payback periods and the hire-versus-automate comparison — is not financial, investment, legal or tax advice. Decisions about your business remain yours alone.

The tools are provided "as is", and we may change or withdraw them at any time.

5. Project engagements

5.1 Proposal and scope of work

Every project starts with a written proposal or scope of work setting out deliverables, schedule and cost. Work begins once you approve it in writing and the first payment is received.

5.2 Scope changes

Anything added or altered outside the agreed scope may affect cost and schedule. We will explain that effect before doing the work, and will not proceed with a change without your approval.

5.3 Your responsibilities as a client

To deliver on time, we need you to:

• Nominate one person responsible for communication and decisions.
• Provide content and access to the necessary systems and accounts in good time.
• Review deliverables and give feedback within the agreed windows.
• Pay according to the agreed schedule.

Delays in the above may extend the project schedule by an equivalent period.

6. Payment

Unless the proposal says otherwise in writing, project cost is paid in two instalments: 50% on approval to begin work, and 50% on delivery. A different payment schedule can be agreed for larger or longer projects.

Prices are in Qatari riyals unless stated otherwise, and exclude any taxes or government fees and third-party costs such as hosting, licences or API charges, which are the client's responsibility.

Invoices are due within 14 days of issue. We may pause work on a project if payment is materially overdue, after notifying you.

7. Intellectual property

7.1 What you own

On full payment for the project, ownership of the custom source code, configuration and deliverables created specifically for your project passes to you, and the agreed accounts and resources are handed over. Your data and your customers' data remain yours at all times.

7.2 What we own

Firasa retains ownership of its pre-existing tools, libraries, frameworks and methodologies, and of those we develop for general use across clients. You receive a perpetual, non-exclusive licence to use them as part of the project delivered to you.

Third-party components and open-source software remain subject to their own licences, which we identify for you where they are used.

7.3 Showing the work in our portfolio

We may refer to the project in general terms in our portfolio. Publishing your company name, logo, screenshots of your system, your figures or a testimonial requires your written permission for that specific use. You can ask us to exclude the project from our portfolio at any time.

8. Confidentiality

Both parties agree to keep confidential the proprietary information exchanged during a project, including business plans, financial data, source code, customer data and internal systems. This obligation continues for three years after the engagement ends.

We're happy to sign a non-disclosure agreement before discussing your project in detail, on request.

9. Warranty and disclaimer

We warrant that work will be performed professionally and workmanlike, and will conform materially to what is described in the approved proposal. Every project includes a free defect-fixing period, whose length is stated in the proposal and which starts on delivery, covering anything that does not work as agreed within scope.

That period does not cover new features, scope changes, or failures caused by changes in third-party services (such as API updates or platform policy changes) or by modifications another party makes to the system.

Except as expressly stated here or in a signed proposal, the site, the tools and our services are provided "as is" and "as available", without warranties express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site or the tools will run uninterrupted or error-free.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential damages, including loss of profit, revenue, data, business opportunity or reputation, arising from your use of the site, the tools or our services.

In any event, our total liability for any claim relating to a project will not exceed the total amount you paid us for that specific project. As for the website and the free tools, which are provided at no charge, we accept no liability for loss arising from reliance on their output, to the extent the law permits.

Nothing above limits liability that the law does not allow to be excluded.

11. Termination

You may end an engagement at any time with written notice. Payment is then due for work completed up to the termination date, plus any non-cancellable commitments we made for the project.

We may end an engagement if payment is materially overdue, if the project cannot proceed because what we need from you isn't available, or on a material breach of these terms — in each case after notifying you and allowing a reasonable opportunity to resolve it.

On termination and settlement of what is due, we hand over the work completed to that date. The confidentiality, intellectual property and liability provisions survive termination.

12. Governing law and disputes

These terms are governed by and interpreted under the laws of the State of Qatar.

If a disagreement arises, both parties agree to try to resolve it amicably through direct contact first. If it cannot be resolved that way within 30 days, the competent courts of Qatar have jurisdiction.

13. Changes to these terms

We may amend these terms from time to time; the last-updated date appears at the top of the page. The published version applies to your use of the site from its publication date. Projects already under way remain governed by the terms in force when their proposal was signed, unless we agree otherwise in writing.

14. General

Severability: if any provision is found unenforceable, the remaining provisions stay in full effect.

Waiver: not enforcing a right on one occasion does not waive it later.

Language: these terms are published in Arabic and English. In case of any difference in interpretation, the Arabic text prevails.

15. Contact us