Questions we get asked, answered straight.

An AI implementation company registered in Qatar (CR 234162), founded in 2025 and based at Marina Twin Towers in Lusail. We build operational systems for small and medium businesses: WhatsApp agents, workflow automation, computer vision, analytics dashboards, and integration with the systems you already run. We're an implementation firm rather than a pure consultancy — the deliverable is a working system, not a report.

Legal firms, healthcare and clinics, logistics, real estate, manufacturing, HR, and restaurants. What they have in common isn't the sector but the pattern: a high volume of repetitive enquiries, manual work eating the team's hours, and systems that don't talk to each other. If that describes your business, we can probably help even if your industry isn't on the list.

Arabic first, not translated afterwards. Everything we build works in Modern Standard Arabic and Gulf dialect alongside English, and handles switching between languages inside a single conversation — which is how your customers in Qatar actually write. This site and its seven tools are fully bilingual themselves, so what you see here is the standard we deliver.

ChatGPT is a general chat interface that sits in your browser; what we build sits inside your operations. In practice that means the system reads your data, replies from your company's WhatsApp number, answers your phone, books into your calendar, writes to your spreadsheet, and hands difficult cases to a human with the full context attached. ChatGPT is a tool your staff use; what we build is a layer that runs when nobody is working.

We're based in Lusail and serve clients across Qatar and the GCC. Delivery is mostly remote, with in-person workshops in Qatar when they help — particularly during discovery, where watching the process happen is faster than having it explained.

Ten core services: AI strategy and consulting, custom LLMs and assistants, voice agents for phone calls, workflow automation, computer vision, data analytics and BI, predictive modelling, AI integrations with CRM and ERP, AIOS (an AI operating system), and training. Most projects start with one of them, not all of them.

Yes. We build voice agents that answer the phone when your team can't — after hours, at peak times, and on holidays — qualifying the caller, booking the appointment, and passing anything that needs a person to your team with the full call context attached, so the customer doesn't repeat their story from the start. They work in Arabic and English, Gulf dialect included. We usually recommend pairing a voice agent with WhatsApp follow-up, since many callers would rather finish the booking in writing.

Yes, and it's usually the heart of the project rather than an add-on. We integrate with Google Workspace, booking systems, online stores, CRM and accounting systems, and build custom API integrations where needed. The number of integrations is the single biggest driver of project cost, so we pin it down early.

Small businesses are who this is built for. Our smallest projects are a single clear flow — answering repetitive WhatsApp enquiries, say — starting from a few thousand riyals and about two weeks. We don't ask you to commit to a full system up front: start with one flow, measure it, then expand if it earns the expansion.

We price by scope, not per user — no per-seat fee that multiplies as your team grows. Cost is driven by how many flows the system will handle, how many integrations it needs with your existing systems, the size of the knowledge base, and any dashboard and reporting requirements. We prefer to start with a fixed-scope first phase that proves the system on a single flow before expanding, because it lowers your risk and means the next estimate is built on reality rather than assumption. The proposal breaks it down line by line — build cost, monthly running fee, and the external costs paid directly to their providers — so nothing appears later as a surprise.

Raising it, in order: the number of integrations with your existing systems, the size and type of your knowledge base, and dashboard and reporting requirements. Lowering it: starting with one clear flow instead of a full system, using the tools you already have rather than buying new ones, having your knowledge-base content ready, and deferring secondary features to a later phase. Roughly 60% of any solution's cost goes into understanding your process and designing the flows, not the coding itself.

The default is two instalments: 50% on approval to start work, and 50% on delivery. The schedule is negotiable for larger or longer projects — we agree it in writing in the proposal before any work starts. Invoices are due within 14 days.

No, but there are external costs we separate out clearly so they don't surprise you: hosting, API and AI model usage fees, licences for any third-party tools, and ad budget if the project is a marketing one. These are paid to their providers directly, we don't mark them up, and we estimate the expected monthly figure for you during scoping.

Qatari riyals. The site's tools display results in QAR by default with a switcher for USD, SAR and AED, since the riyal is pegged to the dollar and Gulf rates are stable. We can invoice in USD where that's easier.

WhatsApp agents and chatbots: 2 – 4 weeks. Workflow automation: 1 – 2 weeks per flow. Dashboards and integrated systems: 3 – 8 weeks. The biggest cause of delay is usually not the build but waiting on content or system access from the client side — which is why we ask for both on day one.

Five stages: a free discovery call to understand the process, then a written proposal with scope, cost and timeline, then the build with scheduled reviews where you see the system taking shape rather than only at the end, then testing against real cases from your business, then handover with training for your team. You won't be left waiting a month without seeing anything.

One person responsible for decisions and communication, access to the systems we'll integrate with, the content the system will rely on (FAQs, price lists, business policies), and your feedback on deliverables within the agreed windows. A delay in any of these extends the schedule by the same amount.

Yes — feedback is an expected part of the scheduled reviews. Small refinements are handled within the current phase. New flows, additional integrations or material scope changes need a cost and timeline update, which we explain before doing the work and never proceed with unapproved.

No. Every figure, cost range or duration the tools produce is a planning estimate based on what you entered and on general market assumptions. Price and schedule become binding only in a signed proposal after scope review. Likewise, the financial calculators' output is not financial or investment advice.

Seven free tools. If you're not sure where to begin, start with the Operations Scan — five questions, then a ranked list of what's worth automating. If you already know what you want built, the Build Blueprint gives you scope, cost and duration. If you're weighing a specific decision, there's Hire vs. Automate, the Payback Forecast and the Idea Stress Test, plus the Lead Leak and Hidden Hours calculators.

Two honest reasons: we email you a copy of the report so it isn't lost when you close the tab, and we get to see who's actually using the tools so we can follow up with anyone who wants it. We don't send bulk marketing to tool users, and if we contact you it's a follow-up to something you started. You can ask us to delete your data any time at privacy@firasai.com.

Yes. We can host within Qatari cloud infrastructure for clients whose data or sector requires it — clinics, law firms, and anyone handling sensitive records. Raise this during discovery rather than later, since it shapes the architecture and the cost.

It's sent to a commercial large language model provider for one purpose: generating your report. It isn't used to train models, we don't sell it, and we don't share it for marketing. Even so, we recommend not entering trade secrets or your customers' data in the description fields — a general description of the business is enough for an accurate result. Full detail is in our privacy policy.

Yes, and before discussing your project in detail if you prefer. Separately, both parties are contractually bound to keep information exchanged during a project confidential for three years after it ends.

We design on the basis that your customers' data is personal data under Law No. 13 of 2016, and during discovery we establish what the system will process, who can access it, where it's stored and what safeguards apply — then document that in the proposal. We are not legal advisers; if your sector carries specific regulatory requirements, bring your legal counsel in early.

Every project includes 90 days of free defect fixing from delivery, covering anything that doesn't work as agreed within scope. It doesn't cover new features, scope changes, or failures caused by changes in a third-party service. After the 90 days you can continue on an optional monthly care agreement.

No, entirely optional. The system is yours and keeps running whether you subscribe or not. It's worth it if you want ongoing monitoring and periodic improvements based on real usage data, or if you have nobody internal to handle the technical side. Plenty of clients start without it and add it later — or never do.

It depends on the agreement and how urgent the issue is, but in every case we reply the same day. Failures that stop work are handled immediately; less urgent requests are scheduled. The fastest way to reach us is WhatsApp.

You do, on full payment for the project. Ownership of the custom code, configuration and deliverables created for your project passes to you, and the agreed accounts and resources are handed over. Your data and your customers' data are yours throughout. We retain only our pre-existing tools and frameworks, and you get a perpetual licence to use them as part of what was delivered.