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AIOS

Bring Your Business Information and AI Workflows Together

AIOS is designed to connect relevant business information, AI assistants, and automated workflows so your team can find information, manage tasks, and reduce repetitive work.

What AIOS is today

AIOS is not an off-the-shelf app. It is the system and set of components Firasa uses to run its own operations. For clients, we build a custom implementation around the systems and workflows you already have.

Book an AIOS ConsultationHow It Works
AIOS Automate layer: a lead pipeline workflow where a new enquiry is read and scored by AI, then updates the CRM, creates a task and holds the WhatsApp reply for owner approval, with a run log beside it. FAIOS · Automate Lead pipeline Every enquiry, tracked in minutes Active TRIGGERNew enquiry AI STEPRead & score CONDITIONScore ≥ 70? WhatsApp Email Web Yes ACTIONUpdate CRM ACTIONCreate task HUMANOwner approves ACTIONSend WhatsApp No: nurture Task score 86 Runs / month 214 Time saved 11 h Run log Today Enquiry scored 82 09:42 · WhatsApp CRM card created 09:42 · Lead #318 Task to sales team 09:42 · Due 11:00 Reply held for you 09:43 · Approval Scored 41, nurture 09:18 · Email Alert sent to phone 08:57 · Lead #317
Concept A follow-up workflow with an approval step

The Problem It Addresses

  • Information is spread across tools, files and people’s heads.

  • Routine follow-ups depend on someone remembering.

  • A simple answer means asking someone to build a report.

  • AI tools are used one by one, without shared rules or approvals.

What It Can Help With

Examples of what an implementation can include. What is possible depends on your systems and data.

  • Find Information Faster

    Help employees search approved company documents and information.

  • See What Needs Attention

    Bring relevant business information and operational alerts together, where the data connections are available.

  • Follow Up More Consistently

    Create tasks, route enquiries and prepare follow-ups using agreed business rules.

  • Keep Control

    Define permissions, approval steps and the actions the AI is allowed to take.

How It Works

  1. 1ConnectConnect the relevant business systems.
  2. 2ChooseSelect the information the AI is allowed to use.
  3. 3Set the rulesDefine rules, permissions and approval steps.
  4. 4AutomateAutomate the workflows you selected.
  5. 5ImproveMonitor performance and improve the system.

A Practical Example

One workflow an AIOS implementation could run. The picture is a concept with demo data.

  1. 1A new enquiry arrives on WhatsApp.
  2. 2The assistant answers from approved company information and records the enquiry.
  3. 3A follow-up task is created and the lead appears in the CRM.
  4. 4Anything that sends, spends or deletes waits for a person to approve.
  5. 5The manager sees it in the morning summary.
AIOS Intelligence layer: alerts ranked by impact (response time up with an anomaly on a sparkline, three leads waiting, stock low), a morning briefing of yesterday and today, and an ask-anything bar for text or voice. FAIOS · Intelligence What matters Ranked by impact · 3 new today All Messages Money Meetings 1Response time upWhatsApp replies avg 42 min, usually 9High 42 min usual 9 23 leads waitingNo reply since yesterday · $4.1kMedium 3Stock lowGift boxes · 6 left, about 2 daysWatch Watching 6 sources Messages Money Meetings Morning briefing Today · 8:30 am Phone YESTERDAY Revenue +8% $6.4k New leads +3 12 Calls summarised 2 TODAY Call back 3 leads Approve 2 invoices Reorder gift boxes Prep for 2 pm meeting Ask anything… EN · AR
Concept Alerts on what needs attention

Relevant Integrations

Examples of tools AIOS can work with. What is connected for you depends on your systems and is agreed during the technical assessment.

  • Notion
  • Google Drive
  • Google Docs
  • Airtable
  • GitHub
  • Google Sheets
  • Stripe
  • Xero
  • QuickBooks
  • Shopify
  • HubSpot
  • Google Analytics
  • Meta
  • Claude
  • WhatsApp
  • Telegram
  • Slack
  • n8n
  • Make
  • Zapier
  • Twilio
  • Calendly
  • Trello
  • Asana

What Can Be Configured or Customised

Often based on components we already run

  • AI assistants that answer from approved information
  • Approval steps before the AI takes an action
  • Follow-up tasks and a sales pipeline
  • Connections to common tools such as WhatsApp, Telegram and Google Drive

Built specifically for you

  • Connections to your own business systems
  • Reports and alerts from your data
  • Workflows that follow your business rules

Requirements and Limitations

Every AIOS implementation is built for the client, so nothing is switched on automatically. What it needs depends on:

  • Your existing business systems
  • The data that is available
  • The integrations required
  • Your security and permission requirements
  • The workflows you want to automate

Limitations

  • AIOS is built for each client; it is not an off-the-shelf app you install.
  • It only uses the systems and information you connect and approve.
  • Actions that send, spend or delete need a person’s approval.
  • Results depend on the quality of your information and processes; we do not promise specific savings.
  • Integrations are scoped one by one; not every tool can be connected.

How to Get Started

  1. 1Book a free AIOS consultation.
  2. 2We review your systems and choose one workflow to start with.
  3. 3You receive a written proposal with scope and cost.
  4. 4We build it, test it with your team and extend step by step.

See How AIOS Could Work for Your Business

In a free consultation, we look at your systems and suggest what an AIOS implementation could include.

Book an AIOS ConsultationSend an enquiry

What an Implementation Could Look Like

These pictures are conceptual illustrations, not screenshots of a live client system. In a consultation, we can show how AIOS runs Firasa's own operations.

AIOS Context layer: a business profile with services, policies, tone and price list; documents feeding a knowledge base read before every task; a knowledge graph of linked business entities and a dated memory log. FAIOS · Context Business profile Clinic · 2 branches SERVICES Cleaning Whitening Braces POLICIES Refunds within 14 days Cancel 24 h ahead TONE Warm Concise Bilingual PRICE LIST Cleaning $90 Whitening $240 Braces from $1,800 Knowledge base Read before every task Price list Policies Brand voice Team & roles Reading 342 facts 6 sources · 2h ago Knowledge graph 48 links Your business Services Customers Pricing Policies Memory All changes dated 12 Oct Price list updated 9 Oct New refund policy 2 Oct Tone set to warm
Concept Company information the AI is allowed to use
AIOS Data layer: live KPI tiles, a revenue chart comparing this period with the last, and data sources such as sheets, CRM, POS, payments and ads syncing into one place. FAIOS · Data The numbers One version of the truth · every morning Live Revenue today $6,420 +8% Orders 184 +12% New leads 37 +5 Revenue · last 14 days Last period This period $10k $5k $0 $6,420 · now 2 weeks ago Last week Today Data sources 5 / 5 Sheets 1,240 rows Synced 2m ago CRM 93 leads Synced 2m ago POS 2 branches Syncing Payments 58 today Synced 2m ago Ads 3 campaigns Synced 2m ago Full refresh daily · 6:00 am
Concept Business numbers in one place
AIOS Build layer: an app builder with a components palette, a plain-words prompt, and a live preview of a branch report being assembled, plus a counter of hours saved this month and where that time went. FAIOS · Build Components KPI tile Chart Form Diagram Web reader Drag onto the canvas Weekly report for each branch Generate Branch report Preview Sales $18.4k +6% Bookings 212 +14 By branch N S Enquiry Quote Booked Diagram Drop a component Table Hours saved 126 h this month +18 h Where it went Growth work 52 h New service line 40 h Evenings off 34 h Freed by 9 automations
Concept Simple tools built on top

Explore the interactive concept map → Concept

For technical readers: the five layers and modules

Inside, AIOS is organised in five layers. The modules and integrations used for each client are agreed during the technical assessment.

Firasa AIOS architecture: five stacked layers (Context, Data, Intelligence, Automate, Build) feed AI agents, which pass anything that sends, spends or deletes to a human approval step before acting in connected tools such as WhatsApp, Email, CRM, Drive, Calendar and Sheets. F AIOS Five layers, one system 01 Context Understands 02 Data Sees 03 Intelligence Briefs 04 Automate Acts 05 Build Grows AI agents 3 live Lead agent Briefing agent Follow-up agent Human approval Sends · spends · deletes Send quote · $1,200 Approve reads acts WhatsApp Email CRM Drive Calendar Sheets
Concept
01

Context

Your AI understands the business.

Strategy, people, processes and history, written down once in a form the system reads before every task.

Works with tools such as: Notion, Google Drive, Google Docs, Airtable, GitHub

  • Business ContextWhat you sell, who you sell to, how you work and what you decided, written down once.Replaces: Explaining your business from scratch in every conversation
  • Institutional MemoryEvery change the system makes is documented and dated, so you can always see what was built and why.Replaces: Documentation nobody has time to write
02

Data

Your AI sees the numbers in real time.

Every platform you use, pulled into one place every morning. One version of the truth instead of six dashboards.

Works with tools such as: Google Sheets, Stripe, Xero, QuickBooks, Shopify, HubSpot, Google Analytics, Meta

  • The NumbersPulls real figures from every platform into one place, before you are awake.Replaces: Opening six dashboards to answer one question
  • Meetings & DocumentsEvery call transcribed and every document read, searchable months later.Replaces: Trying to remember what was said on a call
03

Intelligence

Your AI watches everything and tells you what matters.

Meetings, messages and money, turned into a briefing you actually read.

Works with tools such as: Claude, WhatsApp, Telegram, Slack

  • Morning BriefingWhat moved yesterday and what needs attention today, on your phone before 10 am.Replaces: An hour pulling a weekly report together
  • Ask It AnythingAsk about the business by text or voice, in Arabic or English, and get answers from the real numbers.Replaces: Waiting for someone to pull the figure
04

Automate

The work happens without you.

One recurring task at a time, scored and automated. Each one is time returned to your team.

Works with tools such as: n8n, Make, Zapier, Twilio, Calendly, Trello, Asana

  • Lead PipelineEvery new enquiry becomes a tracked card within minutes, from any channel, with an alert to your phone.Replaces: Enquiries sitting unanswered overnight
  • Daily Follow-UpTwice a day everyone gets their own list. One tap marks a task done or moves it.Replaces: Chasing your team for status
05

Build

The time you get back.

Freed hours go into growth, new lines of business, or simply not working evenings.

  • Describe It, See ItExplain a process in plain words and get a clean diagram back for a client or your team.Replaces: An afternoon in a drawing tool
  • The Open WebReads any site you point it at, from competitor pricing to regulations, and comes back with the answer.Replaces: Manual desk research